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1.Since there’re many similar kinds of product and service in the market, what’s the difference of Kancart mobile web and app cloud service with others in the market?

Answers:
Direct connect with your web site, no data sync, only one database on your server: most of the similar products require customers to synchronize your items to their database, the customer orders made on their server will be synchronized back to your database, in this way there will be two sets of databases used by your website and the mobile website, one set on your server, the other on their server. Copying into two pieces of your database will cause a lot of trouble and you have to maintain two sets of background system at the same time. One more problem, because of data synchronization, your business logic not in your database will miss. While our products are directly integrated to your website, you save the trouble to synchronize your items and order information to their server.

2.What’s the difference of Kancart with developing mobile sites, apps by myself, or installing a third party mobile skin?

Answers:
If you develop apps through a self-built team, a huge trading volume is needed to support the cost of the team, and to maintain such a mobile development team is also very difficult for an e-commerce company.
The problem of achieving the function of the mobile website by installing a mobile skin is that you must be aware that mobile commerce is by no means simply to put the PC screen layout into a smaller screen. The user scenario, device features of mobile is completely different, the key function and operating focus of your mobile site are also different with PC websites. You must be aware that, mobile commerce is by no means simply to help you change a mobile skin. It is a complete solution from product design to mobile marketing, mobile operations and data analysis.

3.I am just a small and medium-sized enterprise, why should I also need an App?

Answers:
At the beginning we also thought that small and medium-sized enterprises did not need an APP, but in fact we were wrong. Usually users are not willing to install an APP of a small or medium-sized enterprise, and they only install your APP because they really recognize your brand, products and services. Once they install one on their phone desktop, they are meant to trust you and your products.
Those users who install your APP must be big fans of your enterprise, while big fans can create enormous value for your brand. You can use APP to select and gather your big fans.
"A creator, such as an artist, musician, photographer, craftsperson, performer, animator, designer, videomaker, or author - in other words, anyone producing works of art - needs to acquire only 1,000 True Fans to make a living."
Kevin Kelly The Technium Although you sell products and services on line, but please remember that you are also an artist at the same time, and your goods and services are your artistic works.

4.Do Kancart provide a pad version of cloud service of the mobile website or a pad version of App?

Answers:
we have provided a pad version of the App customization service. But there’s no pad version of cloud service of the mobile website. Here’s reason, as most of pads’ screen resolution can reach a width of 1024 pixels, there’s no problem to browse most of the websites. So we only need to do some simple optimization on the original website, like the main problem is that the touch screen is without mouse hover behaviors, we only need to change these menus into mouse clicking menus.
Though it’s fine to launch a pad version of the mobile website, but at present most of the specialized pad versions couldn’t have the completely same functions with the original site. Customer experience of Pad may be even worse than a direct access to the original website, for example, he will feel discontented when he is trying to find some feature on the original website when he only finds the pad version does not support it. Besides, pad user experience and behavior is very close to the original PC user experience. Due to the same problem of the installation rate of Pad App, Apps might be helpful to large businesses, white its meaning to the vast majority of small and medium-sized businesses may be very limited.

5.Is there any risk of breaking down my website when installing the Kancart plug-in?

Answers:
You don't have to worry about whether it will damage your website, Kancart plug-in is a completely independent folder and won’t overwrite any file of your website, so it has no impact on your site. When you want to uninstall the Kancart plug-in and restore the site, you just need to delete the Kancart folder.

6.Why do Kancart suggest using the separate domain name m.yoursite.com when releasing the mobile website? Could we provide a PC version of view and a mobile device view in the same web page just as most of the shopping cart mobile templates did?

Answers:
the mobile commerce is very different from the traditional e-commerce. We couldn’t simply put the traditional e-commerce site layout into a smaller size. Instead due to many different behavior and scenario of mobile users, mobile commerce sites will have a lot of different focuses, functions with traditional e-commerce sites. If we still take the mobile commerce site as another version of traditional e-commerce with a smaller screen, in the long run it'll be unable to compete with other mobile commerce sites who really understand mobile commerce. From the SEO point of view, it's also a good thing to increase the number of pages indexed by the search engines and let the search engines know that this URL is an optimized version of the mobile equipment.




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